We are seeking a detail-oriented and energetic Chattel Processor to join our team. In this role, you will be responsible for accurately processing and managing chattel (personal property) documentation related to loan transactions. Your organizational skills and technical proficiency will ensure seamless handling of data entry, client communication, and compliance with company procedures. This position offers an exciting opportunity to contribute to a dynamic financial services environment while providing excellent support to our clients and internal teams.

RESPONSIBILITIES

• •  Review and verify all chattel documentation for accuracy and completeness before processing.
• •  Enter data into relevant systems efficiently, ensuring high levels of accuracy and timeliness.
• •  Communicate with clients, loan officers, and internal teams via phone and email to gather necessary information or clarify documentation details.
• •  Maintain organized records of all processed chattel items in accordance with company policies.
• •  Assist in promptly resolving discrepancies or issues related to personal property documentation.
• •  Support the team by handling outbound calls for follow-up or clarification purposes as needed.
• •  Ensure compliance with all regulatory requirements and company standards during processing activities.

QUALIFICATIONS

• •  Proven experience in data entry, client services, or call center roles, with strong organizational skills.
• •  Excellent communication skills in English; bilingual abilities are a plus for client interaction.
• •  Proficiency in Microsoft Office applications, such as Word and Excel; familiarity with other technical tools is advantageous.
• •  Prior experience in customer support or customer service environments, especially involving phone communication and etiquette.
• •  Strong attention to detail, with the ability to analyze documents critically and problem-solve effectively.
• •  Ability to handle cash transactions or cash-handling procedures accurately when required.
• •  Demonstrated ability to multitask efficiently in a fast-paced setting while maintaining professionalism.

Join us as a Chattel Processor and become an integral part of a team dedicated to excellence! Your skills will help streamline our processes, support our clients effectively, and contribute to our continued success in delivering top-tier mortgage services.

We are seeking an energetic and detail-oriented Chattel Closer to join our dynamic team. In this pivotal role, you will manage the final stages of chattel (personal property) transactions, ensuring all documentation is accurate and all conditions are met for seamless closings. Your expertise in managing complex deals, building client relationships, and navigating sales processes will drive successful closures and contribute to our reputation for excellence.

RESPONSIBILITIES

• •  Coordinate and facilitate the closing of chattel transactions, ensuring all legal and contractual requirements are satisfied.
• •  Review and verify all necessary documentation, including titles, liens, and payment details.
• •  Communicate effectively with clients, lenders, title companies, and internal teams to ensure smooth deal progression.
• •  Negotiate terms with clients and stakeholders to resolve issues promptly and efficiently.
• •  Maintain detailed records of transactions within CRM (Customer Relationship Management) systems and sales management platforms.
• •  Manage follow-up activities post-closing to support customer satisfaction and future business development.
• •  Collaborate with management on process improvements to enhance closing efficiency and the client experience.

QUALIFICATIONS

• •  Proven experience in management, business development, or account management within real estate or financial services.
• •  Strong background in B2B sales, marketing, or technology sales, with a focus on deal closing and customer relationship building.
• •  Proficiency with CRM software, such as Salesforce or similar platforms; adept at using sales management systems for tracking progress.
• •  Excellent negotiation skills, coupled with the ability to handle remote (virtual) sales environments effectively.
• •  Skilled in prospecting, lead generation, territory management, and achieving sales targets through inside or outside sales strategies.
• •  Demonstrated customer service excellence with strong communication skills for client interaction and client communication.
• •  Ability to analyze data for process improvements; experienced in upselling and expanding client relationships.
• •  Familiarity with technical sales processes related to retail or B2B environments; adept at cold calling and direct sales approaches.

Join us as a Chattel Closer and become a vital part of our team, where your expertise will directly impact our success in delivering exceptional service while advancing your career in a vibrant, growth-oriented environment!