If you are an existing servicing customer and are looking for COVID-19 hardship assistance Click here.
The COVID-19 virus continues to cause disruptions for individuals, families, and businesses around the world. Our hearts and thoughts go out to the people affected by this unprecedented event. We deeply appreciate the healthcare workers, local communities, and governments around the world who are on the front line in the battle to stem the spread of this virus.
Our team believes it is our duty to the communities where we do business to implement the social distancing recommendations from the CDC and local health officials. Therefore, I want to personally share the plans we have to ensure the safety and well-being of our employees while minimizing the impact on our ability to deliver exceptional service to you.
Our mission-critical operations are cloud based to avoid potential service disruptions. These operations include our documentation program, loan operating system, and state-of-the-art telecommunications system. Together, these measures enable our team to accept, review, fund and service loans at all times, especially in these uncertain times.
We foresee no disruption or delays in your ability to provide you with the exceptional service you expect and deserve.
Although the uncertainty surrounding the spread of the COVID-19 virus remains an unfortunate reality, I want to assure you that our business plan for continuing to serve you is in place. Our team will remain vigilant in monitoring potential impacts to our business and clients as the situation continues to evolve.
On behalf of the entire Land Home Financial Services community, thank you for trusting us with your home financing needs. We look forward to providing stability in these uncertain times.
Sincerely,
Brad Waite
President & CEO
Land Home Financial Services, Inc.